When We Are Closed NHS-111-LOGO-FINAL-CMYK-BLK_250x400.jpg

From March 2013 NHS 111 has been providing out of hours service for GP Practices across Kent and Medway.

If it is necessary to call the doctor for a problem which cannot reasonably wait until the surgery is next open please dial 111 free from any landline or mobile.


Patients calling the usual surgery number will hear a recorded message giving them the relevant information.

South Coast Kent CCG Protected Learning Time (staff training afternoons)

We will be closed on the following afternoons (from 1pm) due to mandatory protected learning time:

  • 24th January 2019
  • 28th February 2019
  • 21st March 2019
  • 25th April 2019
  • 23rd May 2019
  • 18th July 2019
  • 19th September 2019
  • 31st October 2019
  • 28th November 2019

These training afternoons are organised by South Coast Kent CCG and are attended by staff from GP surgeries across the district. Other surgeries will be similarly closed.

If you require medical advice or help which cannot wait until the surgery re-opens, the please dial 111 for non-urgent medical problems or 999 for medical emergencies.

Find health help with the NHS Website and Smartphone App.


The NHS in Kent and Medway has a free website and smartphone app to help you find the right treatment, especially when you are not sure what to do or who to contact.


Whether you have a baby with a high temperature, a child who is being sick, a teenager who is feeling low, if you have sprained your ankle or any other health problems you may encounter, the Health Help Now web app can guide you to the service that will help you best.


New features available on the Apple and Android versions include a health wallet, where users can make notes about symptoms or questions they may need to ask a GP, keep a list of health appointments and contacts, save favourite pages from Health Help Now and view other useful apps.


Health Help Now lists common symptoms for people of all ages and helps you find the best place for treatment for them in the local area. It shows the nearest services, whether they are open or closed, and provides a map of their location and directions.


Health Help Now also offers reliable health advice and links to other useful websites. Available at www.healthhelpnow-nhs.net, it works on smartphones, tablets, and computers. To find the downloadable apps, just search Health Help Now at the Apple Store and the Android Google Play Store.


Why not download it to your device now so you have it to hand when you need it?


If you don’t have internet access, or if you need medical help fast but it isn’t a 999 emergency, dial 111.


Walk-in Centre (Minor Injuries Unit)

Patients can also attend the following facility:

Royal Victoria Hospital, Radnor Park Avenue, Folkestone, CT19 5BN. Telephone 01303 854494.

Opening times:  7am to 10pm Monday to Friday - 9am to 10pm Weekends/Holidays.


In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  



Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website