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 LOGO

Welcome to the website for Church Lane Health Centre. We hope that you find this website provides clear and concise information that you may require, in an easy and convenient format

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Important information about the coronavirus (COVID-19)

Church Lane Health Centre phone lines are open as normal.

Due to the current COVID-19 outbreak, and in order to protect our patients and staff, we have made some changes to our service from Church Lane Health Centre.

 

APPOINTMENTS

If you need to speak to a doctor or nurse, please call the practice on 01797 364756 and you will be offered a telephone consultation.

Following the telephone consultation, if the doctor or nurse recommends a face-to-face consultation, you will be offered an appointment at Martello Health Centre, where our clinical team are now based. Please note we will not be seeing any patients in person at Church Lane Health Centre.

 

eCONSULT SERVICE NOW LIVE

We are now offering eConsult services which gives our patients the opportuity to contact our clinical team electronically. You will receive a response within 24 hours via email, phone or video consultation. We can also manage prescription enquiries through eConsult. Click here for more information.

 

PHONE LINES will remain available as normal.

Please phone Church Lane for any further enquiries.

 

PRESCRIPTIONS

Please use our online services for all prescription requests and enquiries. We encourage all patients to register with Patient Access and use our electronic prescription service to request prescriptions, send us an eConsult message or email churchlane.healthcare1@nhs.net.

ALL signed prescriptions will be automatically sent to your nearest/chosen Pharmacy.

Coronavirus (COVID-19) Advice

If you are concerned about Coronavirus (COVID 19) please see the latest guidance here

You can find the latest healthcare advice and common questions on the NHS 111 website, please click here

The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The latest information on symptoms of coronavirus infection and areas where recent travel may have resulted in a high risk of exposure can be found here.

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

Do not go to a GP surgery, pharmacy or hospital. Call 111 if you need to speak to someone.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also catch the virus by touching contaminated surfaces if they do not wash their hands.

Testing of suspected coronavirus cases is carried out in line with strict guidelines. This means that suspected cases are kept in isolation, away from public areas of GP surgeries, pharmacies and hospitals and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

 

Everyone is being reminded to follow Public Health England advice to:

 

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

Extended Hours - Here for you longer!

As of August we will be offering evening appointments on Mondays between

6:30 pm to 8:00pm where you can see a member of our Multidisciplinary Team.

The Evening clinic will run from Martello Health Centre. To book a

pre-bookable evening appointment, please speak to a member from the reception team.    

Acute illness clinics - for children

We have a new Paediatric Advanced Nurse Practitioner, Joe Bull, and she will be doing acute illness clinics for Children based at Martello Health Centre. To book an appointment, please contact the surgery. 

 

Services Available

The surgery team are here to deal with acute illness, as well as providing specialist management of long-term conditions with clinics covering a wide range of healthcare issues. The technology on our new website provides you the opportunity to be able to do a lot of things from the comfort of your home such as order a repeat prescription, update your personal information and book and cancel some appointments.

Health Advice

For health advice or self help option click HERE

Please click HERE to access the NHS choices symptoms checker.

 One You Poster


Privacy Notice

Click HERE to open the information on why we share your data. please contact us if you wish to opt out of this data sharing.

 

Booking Appointments and Ordering Medication Online:

 

To enable you to use the online features such as being able to book an appointment or request regular repeat medications please follow the link underneath. This will allow you to register for patient access or gain access to your account if you have already signed up.

https://patient.emisaccess.co.uk/Account/Login

 

 

Whooping Cough Vaccination for Pregnant Women

 

If you are between 20-38 weeks pregnant please book in to see a Practice Nurse to have your Whooping Cough Vaccination (Ideally between 28 and 32 weeks). Further information can be obtained from your Midwife or Practice Nurse. Please see the poster for more details.

 

 

 

2018 CQC Report

 

We are delighted to announce that we have been given an overall rating of "Good " by the Care Quality Commission.  The visit was conducted on the 29th of March 2018. Please find the full report here

 

 

 

Hub Appointments:

 Hub Appointments

 


Community Navigation Service

 

The community Navigation service works with people to identify what they need and assist them to access it, for further information please click here to view the leaflet.

 

 

 

To access the Invicta Health CIC official website, please follow the below link -

https://invictahealth.co.uk/ 

 

(Site updated 25/03/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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