Welcome to the website for Church Lane Health Centre. We hope that you find this website provides clear and concise information that you may require, in an easy and convenient format.
Important information about the coronavirus (COVID-19)
Primary Care Treatment Centre at Church Lane Surgery, New Romney
An appointment-only primary care treatment centre has been set up in the car park at Church Lane Surgery to support our local communities through the Covid-19 outbreak.
The centre is just one of the changes we as GP practices are making to ensure the safety of our patients and staff during the pandemic.
As many of our patients as possible will be assessed via video and telephone appointments, avoiding unnecessary risk and travel.
On the occasions when our patients with coronavirus symptoms, or those patients from a self-isolating household, need to see a clinician face-to-face, they will be given an appointment to come to the centre either by their GP or by 111. The facility is not a testing centre or a walk-in service. Anyone who turns up at the site without an appointment will not be seen. The centre will enable us to work with our colleagues in practices in the Romney Marsh Primary Care Network (PCN), which is a group of GP surgeries in the area working together, to split patient care across different sites. It will mean that the normal primary care needs of patients who have Covid-19 symptoms can be met at the centre, while our other local GP practice premises aim to remain virus free.
Church Lane Health Centre phone lines are open as normal.
Due to the current COVID-19 outbreak, and in order to protect our patients and staff, we have made some changes to our service from Church Lane Health Centre.
If you need to speak to a doctor or nurse, please call the practice on 01797 364756 and you will be offered a telephone consultation.
Following the telephone consultation, if the doctor or nurse recommends a face-to-face consultation, you will be offered an appointment at Martello Health Centre, where our clinical team are now based. Please note we will not be seeing any patients in person at Church Lane Health Centre.
eCONSULT SERVICE NOW LIVE
We are now offering eConsult services which gives our patients the opportuity to contact our clinical team electronically. You will receive a response within 24 hours via email, phone or video consultation. We can also manage prescription enquiries through eConsult. Click here for more information.
PHONE LINES will remain available as normal.
Please phone Church Lane for any further enquiries.
Please use our online services for all prescription requests and enquiries. We encourage all patients to register with Patient Access and use our electronic prescription service to request prescriptions, send us an eConsult message or email email@example.com
ALL signed prescriptions will be automatically sent to your nearest/chosen Pharmacy.
LETTERS FOR VULNERABLE PATIENTS
For information on letters for employers/employees, please click here
Please click here for further advice and guidance on COVID-19
Extended Hours - Here for you longer!
As of August we will be offering evening appointments on Mondays between
6:30 pm to 8:00pm where you can see a member of our Multidisciplinary Team.
The Evening clinic will run from Martello Health Centre. To book a
pre-bookable evening appointment, please speak to a member from the reception team.
Acute illness clinics - for children
We have a new Paediatric Advanced Nurse Practitioner, Joe Bull, and she will be doing acute illness clinics for Children based at Martello Health Centre. To book an appointment, please contact the surgery.
The surgery team are here to deal with acute illness, as well as providing specialist management of long-term conditions with clinics covering a wide range of healthcare issues. The technology on our new website provides you the opportunity to be able to do a lot of things from the comfort of your home such as order a repeat prescription, update your personal information and book and cancel some appointments.
For health advice or self help option click HERE
Please click HERE to access the NHS choices symptoms checker.
Click HERE to open the information on why we share your data. please contact us if you wish to opt out of this data sharing.
Booking Appointments and Ordering Medication Online:
To enable you to use the online features such as being able to book an appointment or request regular repeat medications please follow the link underneath. This will allow you to register for patient access or gain access to your account if you have already signed up.
Whooping Cough Vaccination for Pregnant Women
If you are between 20-38 weeks pregnant please book in to see a Practice Nurse to have your Whooping Cough Vaccination (Ideally between 28 and 32 weeks). Further information can be obtained from your Midwife or Practice Nurse. Please see the poster for more details.
2018 CQC Report
We are delighted to announce that we have been given an overall rating of "Good " by the Care Quality Commission. The visit was conducted on the 29th of March 2018. Please find the full report here
Community Navigation Service
The community Navigation service works with people to identify what they need and assist them to access it, for further information please click here to view the leaflet.
To access the Invicta Health CIC official website, please follow the below link -
(Site updated 22/05/2020)