Terms of Reference

Committee

The Committee will meet every month from November 2013 until further notice.
The Committee will consist of 10 patient representatives, and ideally have at least 6 patients present for the meeting to be quorate. Further members maybe co-opted for specific purposes from time to time, as required.
The Committee will be chaired by a patient elected by and from the Committee.
Formal minutes will be taken of meetings by the Representative PPG Secretary which will need to be agreed by all present at subsequent meetings.
Minutes will be tabled at Partners Meetings by the Practice Manager who will act as the link between the Representative Patient Participation Group at the practice.
Minutes of meetings will be made available in the reception area / waiting room and our website.
All members of the Representative Patient Participation Committee will be required to sign the NHS Confidentiality Code of Conduct.

To provide a voice, as patients, on behalf of the population registered at the surgery.
To recognise the need to consult with the wider registered population at the surgery on some issues, where specific groups will need to be encouraged for their views e.g. Children and young people, older people, people with disabilities etc
To achieve a dialog between patient and practice so that balance can be achieved between any conflicting aims and expectations.
To provide feedback for planning new services and evaluating existing ones
To raise awareness of gaps in the services and propose resolutions to help bridge gaps.
To provide a forum for trends in complaints to be discussed and proposals for resolution developed.
To hear reports of successes and praise the surgery and its staff receive from patients.